Overview
What is Hana?
In simple words - Hana is an AI chatbot helper assistant integrated in Google Chat and supercharged with several Google Workspace APIs (your calendar, tasks, meets etc.) designed to behave as a remote team member. She can help you manage effectively, make decisions faster, guide your team more efficiently and move faster as an org. She can also participate in powerful automations using Zapier!
Key Benefits
- Shared memory module with auto-resyncing and auto-recall of memories
- Sync entire Google Chats up to 6 months back ingesting all knowledge in your spaces instantly
- Ingest Google Docs, Sheets, Slides
- Ingest doc/docx files
- Ingest text snippets
- Ingest entire websites and single pages
- Ingest Jira tickets
- Ingest confluence spaces
- An all knowlegeable AI becomes a part of your team just like any other remote team member
- But is always available and never tried
- And knows everything about everything
All Knowing, Always Available Team Member
- Designed to mimic a remote team member and enhance productivity and collaboration within Google chat and Google workspace
- Supplement team knowledge gaps
- Make difficult decisions faster, let Hana make decisions for you
- Get initial solution options with the vast knowledge of AI
- Get started in the right direction
- Get concept clarity
- Learn from AI as your mentor, senior or guide
- Quick fact check
Hana remembers history in threads forever, as long as the messages in the thread are present in Google Chat. So we encourage you talk inside threads. Outside threads, since the group can have months and months of messages, she will take into context messages only up to a certain look back time depending on your plan which is up to 20 minutes.
When composing a response, Hana reads the recent conversation history within this window. She considers text, attachments like images and PDFs, quoted messages and even reactions. Bringing these elements into context helps Hana maintain continuity and provide relevant answers.
Armed with Latest From the Web
- Hana can provide answers enriched with latest information from the web
Centralized Knowledge Base - Hana Can Know About Your Business and SOPs, Tracks, Saving Your Time and Effort
- Can sync up entire company policy Google Docs, Sheets, text memories, ingest websites, PDFs up to 1000 pages and many more memory integrations coming soon
- We constantly keep extending the memory module to add more sources
- Automatically creates memories, relations and nodes while you talk to her, she also forgets what is not recalled often, manually added memories are not deleted on their own
- Ask about SOPs and processes related to your business
- Avoid wasting time on contacting multiple POCs
- You can create text memories for high level tracks and roles and responsibilities across your team
Memories will be marked as "Stale" if they are older than 30 days. Hana will mail you about your stale memories. It is encouraged that you manually review these memories and adjust the content to make sure Hana is always relevant to your evolving business. Simply re-edit the memory or re-sync the memory to mark it as fresh again. Now Hana also supports auto resyncing of memories for certain memory types.
Hana as an Assistant Manager - Reduce Your Management Workload
- Let Hana take standup/project updates from everyone for you using message buckets called Report Groups, you can ask Hana later
- Create Quick Tasks
- Hana can quickly create tasks for you and your team in Google Tasks.
- Creation of tasks has also been added to the Hana Dashboard now. These tasks will live in the Hana system independent of Google so Hana can closely manage them automatically (coming soon).
Hana's quality of response output greatly depends on how you prompt her and how you have ingested data in her memories and Report Groups. Make sure, clean and meaningful and coherent data is ingested.
Keywords for action recognition:
report groupHana as a Personal Assistant
- Setup quick meetings, reminders
- Hana can assist with Google Meet by scheduling meetings, sending invites, and even providing meeting summaries.
- You can also ask her to suggest a meeting time based on everyone's availability.
- Timezone context
- Hana knows about your timezone from your Google Calendar primary calendar timezone and will perform all time operations in your zone only
- Hana can also answer questions about transcribed Google Meets
- New Addition - She can also create tasks and for you and your team right from Google Chat which will be visible in the centralised task module in Hana Dashboard
Keywords for action recognition:
meetingHana now has a centralized tasks module where all reminders and tasks created by Hana are presented in a unified view. Hana will add the link to the associated task when a task or reminder is created so your team can track the action item.
Keywords for action recognition:
remindMeetings set by Hana have email reminders enabled through Google Calendar to make sure you and your attendees do not forget to join!
Keywords for action recognition:
schedule a meetarrange a meetDetailed Technical Explanations
- Ask Hana to simplify complex docs or SDK guidance and provide step‑by‑step instructions with code where needed.
Example: Breaking down official Stripe SDK guidance into actionable steps for kiosk POS deployments.
Hana as an Overseer
- Responsible use of AI by interacting with Hana in group spaces where stakeholders, managers or team leads can have full transparency
- Admins can disable Hana altogether or configure her to reply only in Group Spaces and not in DM spaces through Hana Dashboard
- Hana will only reply when certain people are present in a space as an overseeing measure (coming soon)
- Hana by default moderates inputs but custom moderation might be available in the future, at the moment it is not planned
- Please mail use if you would like some feature to be prioritized
Powerful Automations with Hana
- Create powerful automations with Zapier with several other platforms connected to Hana!
- Hana can now even take your approval via mail or Google Chat to proceed on different paths (APPROVED, REJECTED, NO_ACTION) in automation pipelines
- This is useful for some social media automations and eamil auto-reply automations where completions from Hana may be involved and need a user-review before sending or posting
- Hana can now even take your approval via mail or Google Chat to proceed on different paths (APPROVED, REJECTED, NO_ACTION) in automation pipelines
- In this automation, whenever a labelled email is received:
- We check if the email that has triggered the automation is not from Hanabi domain
- We generate a completion (reply to mail) using Hana Zapier integration
- We use some delay to allow Hana to complete the completion request
- We get completion status (Hana generated reply)
- And we reply to the client with that reply from Hana
- We then also notify POCs in Google Chat space using Hana as well that action is needed
Multilingual Conversations
- You can even request her to talk in a particular language or talk in your own language with her
- You can set your language in Hana Dashboard. See Hana Multilingual Settings for supported languages and configuration steps.
Hana can translate and reformat long messages on request while preserving meaning and structure.
QnA Seamlessly Over Images and Attachments
- Image QnA
- Hana can understand images in history automatically and answer your questions
- This is very useful for
- Reviewing user interface or designs
- Generating content for forms by screenshotting them
- Screenshots of errors encountered during software development
- PDF QnA
- Hana can take into context the content of a PDF file uploaded in Google Chat
- She understands text based content only and not images in the PDF
- Google Docs QnA
- Hana can take into context the content of a Google Doc that you have write access to
- She can answer your questions based on the doc content
- She cannot create docs for you as we though that this is a very quick task done manually
- Hana can create the content for the doc right in Google Chat
- You simply need to copy and paste it manually
- Other types of documents will be supported soon in the chat history
- Google Sheets (coming soon)
- Google Slides (coming soon)
- Audio messages (coming soon)
- And more...
Learn more about chat history construction and scoping.
Your Creative Partner
At the moment, cause of limitations in Google Chat. The generated image from Hana is attached from your account in the chat space.
- Hana can generate and edit images
- She will automatically create an optimised image generation model prompt to fulfill your request
Keywords for action recognition:
generate imagerecolor something in imagereplace in imageAt the moment we are integrating Hana with the most powerful "text-accurate" image generation models and this will be released soon!
Accompanying Control Dashboard
Hana Dashboard is a centralized place for managing Hana for your org.
- Hana comes with a dashboard/console that can help you
- Closely manage Hana memories
- Invite team members to org
- Create new orgs, switch active orgs
- Hana will always reply based on which org is active
- Example - You ask her about "what is our brand primary color?", the answer will be based on if any memory is added about this in the "current" active org and if different orgs will have different memories for this, Hana's answer will change.
- Manage users of Hana in your org
- Manage spaces
- Enable or disable security features of Hana
- Manage connectors
- Manage automations
- See your invocations if enabled to track all in 1 place
- Delete/deactivate your org
- Manage billing
- Manage tasks in Hana system
Realtime Voice Mode
- Hana can talk to you in realtime!
- Just press the mic button on the Hana Dashboard to start talking
Hana, how are you? What is the latest news about Los Angeles today?
Miscellaneous
- YouTube Tools - Hana can answer your questions by fetching captions from any YouTube video and using them as context when responding.
See also
- Memory hub: /docs/category/memory-module
- Slash commands hub: /docs/category/invocation-keywords-for-tools
- Connectors: /docs/category/tutorial---connectors
- Use cases: /docs/category/use-cases
- Pricing & Plans: /docs/pricing/pricing.md