Pricing
FREE
- Interaction Count: Maximum of 20 per user per month
- Chat History Context Outside Threads: 10 minutes
- "Think Real Hard" or reasoning mode is not available
BASIC
- Interaction Count: Maximum of 70 per user per month
- Chat History Context Outside Threads: 15 minutes
- "Think Real Hard" or reasoning mode is available
PRO
- Interaction Count: Unlimited per user per month
- Chat History Context Outside Threads: 20 minutes
- "Think Real Hard" or reasoning mode is available
FAQs About Pricing
Hana's billing system is powered by LemonSqueezy, purchased by Stripe recently. It offers secure transactions and billing management. Hanabi as a company does not store any credit card details or payment details itself. We outsource all billing flows to LemonSqueezy. Hana system just listens to the webhooks of LemonSqueezy to keep itself in sync with the billing status of the user/organization.
Can I cancel anytime?
Yes, you can can cancel anytime. Your plan will remain active for the paid-for period and then lapse to free plan where all restrictions in that plan will start to apply again.
Is the payment secure?
It is 100% secure as we outsource this to a Stripe owned company.
Can I get a trial?
By default there is a 7-day trial even when you upgrade normally. During the trail, you can cancel anytime without getting charged.
Will I get reminders or payments?
Yes, LemonSqueezy will mail you before every automatic transaction to make sure you are aware of your active subscription.
What will happen if I delete my account during an active billing cycle?
We will put your account in a deactivated state till your paid-for period is over. In deactivated state, you can re-activate anytime. After this, all data will be permanently deleted and cannot be recovered.
Can I get a refund?
Typically we do not offer refunds and we have been never asked for the same. If something has gone horribly wrong, do reach out to us and we will sort it out.