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Trust Markers

Hana AI overview illustration

Below is a list of facts that show Hana is reliable and secure.

  • Payments via LemonSqueezy – Hana uses LemonSqueezy for all billing. We do not store payment information and you can cancel subscriptions anytime.
  • Google verified – Hana is approved on the Google Workspace Marketplace and is an Editor's Choice app with 38K+ installs.
  • Growing customer base – Over 1,275 organizations have signed up and recorded nearly 40K interactions with Hana.
  • Secure infrastructure – All communication uses SSL and runs on Google Cloud Platform with MongoDB Atlas for data storage.
  • Easy data deletion – You can delete your data, account or entire organization at any time from the dashboard.
  • Google OAuth authentication – All logins use Google OAuth for a familiar and secure experience.
  • No conversation tracking – We do not track or monitor conversations. We never see what you ask Hana.
  • OpenAI Enterprise – Hana uses the OpenAI Enterprise API, meaning your data is not used for model training.
  • Third‑party security – Hana earned an ESOF score of 9.7/10 from TAC Security and holds a CASA Tier‑2 certification.
  • HIPAA-ready – A standard Business Associate Agreement is available for healthcare customers that handle PHI.
  • Featured by MongoDBMongoDB highlighted Hana on its blog.

These markers demonstrate our commitment to transparency and user trust.

Hana request lifecycle statuses: preparing, fetching, generating Example: Hana indicates request lifecycle clearly — preparing, fetching context, and generating — for better transparency.

Sponsors

In addition to the above, Hana is sponsored by top and most trusted brands in the technology space.

MongoDB

  • MongoDB has actively supported us with platform credits and 1-1 collabs

Google

  • Google has actively supported us in our journey from prompt changes to our marketplace listing to offering us technical support and Google Cloud platform credits!

Zapier

  • Zapier actively supported us in Hana's go live on Zapier platform and even added us to their partner program! They have provided us a pro account without any charges to help us develop Hana on Zapier.

See also