Enterprise Knowledge Bank
Hana’s memory module acts as a large shared vector space of what your team knows. This memory space is used to RAG-enrich responses so answers stay grounded in your organization context.
What to store
- SOPs and runbooks
- RCAs and postmortems
- policy docs
- important links and design decisions
- selected Google Chat space history
What this unlocks
- Faster answers to repeated team questions.
- Better continuity across team changes.
- Fewer repeated escalations for already-solved issues.
Invocation examples
@Hana remember this RCA summary and include the source link: https://example.com/rca-42
@Hana what did we save about retry strategy for payments timeouts?
@Hana based on our memory, what is our release approval policy?
Screenshot examples
